Site
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I can look at my site on line, but when I log into my account it says I do not have any sites.
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This is an empty site https://mygetcoachingdotcom.wordpress.com/ hosted by wordpress.COM.
Do you also have WordPress.ORG sites?
You forgot to provide most the most essential information for getting support.
What is the exact URL starting with http:// of the site you are referring to please?
This is wordpress.COM support. We cannot answer any questions posted here accurately until we have the relevant URL and have confirmed hosting. Note that about 30% of those who post here daily are posting to wrong support forum and the answers to wordpress.COM and WordPress.ORG support questions are not the same.
We provide support only for wordpress.COM hosted sites. We cannot provide support for sites that are not on our servers. Our support docs do not apply to
(1) local installs of wordpress.ORG software on your own server or
(2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM. That support is found at http://wordpress.ORG/support/
(3) sites linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page. That support is found at http://jetpack.com/support/WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, support docs and support forums, run different theme versions of themes with the same names, and many people get confused about the two. Read the differences here http://en.support.wordpress.com/com-vs-org/
The wordpress.ORG support forums are at http://wordpress.org/support. The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/
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It's actually not mygetcoaching.com – that's a domain I'm using elsewhere. The one with wordpress is billwilliamson.wordpress.com.
Thanks
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That site hasn’t been updated since September 20, 2016
Every WordPress.COM blog has a sole owner. It is the person with the WordPress.COM username account who registered the blog under that username account and a single associated email address, and who is the original Admin of the blogs registered under that username account.
You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard. The Admin login link to the dashboard for every blog hosted by wordpress.COM is:
http://NAME_OF_BLOG.wordpress.com/wp-admin/
* You will have to replace “name_of_blog” with the actual blog’s name in that URL.
After the blog’s owner logs in clicking this link should display all blogs registered under the same username account, including the hidden ones: https://dashboard.wordpress.com/wp-admin/index.php?page=my-blogs&show=hidden
If the blog’s owner does not see the blog here http://en.support.wordpress.com/my-blogs/ then they need to follow this guide > http://en.support.wordpress.com/my-blogs/#my-blogs-dashboard-visibility
If the log-in information is lost they need to visit https://en.wordpress.com/wp-login.php?action=lostpassword
If you do not have the required access you need to contact the person who registered the account and site under it and have them transfer the sites to your username account by using this process. http://en.support.wordpress.com/moving-a-blog/#transferring-your-blog-to-another-user-or-account
The owner of the site can transfer the site (and/or upgrades) to another account by adding another username account as an Admin. https://en.support.wordpress.com/user-roles/#administrator
Transferring a Blog to Another WordPress.com User or Account https://en.support.wordpress.com/transferring-a-site-to-another-wordpress-com-account/
Transferring upgrades https://en.support.wordpress.com/my-upgrades/#transferring-upgrades
Change Credit Card Details
https://en.support.wordpress.com/change-credit-card-details/WordPress.COM Account recovery
If you check each and every possible email address and account and are not successful gaining access to the blog(s) then you must complete the form for account recovery at this link https://en.wordpress.com/wp-login.php?action=recovery and submit it to the Account Recovery Staff, and provide proof ownership, so they can contact you by email ie. not on these public support forums, which are available to everyone with internet access.Support Staff cannot breach the privacy policy and provide the log-in information. You have to provide proof ownership to Account Recovery Staff to gain access https://en.support.wordpress.com/account-recovery/
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Hi again. I'm not sure what's happened. I can log into my account, but it shows my site as getcoachingdotcom.wordpress.com. It used to be billwilliamson.wordpress.com, and the title of my blog site was Journey of Faith. I can go to billwilliamson.wordpress.com and see my Journey of Faith site. I want to get rid of the getcoachingdotcom.wordpress.com site and keep using the journey of faith site at billwilliamson.wordpress.com. How do I do that, so that I can see my past posts and continue writing blogs?
Thanks,
Bill
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Let’s ask Staff to assist you with sorting this out. I will type modlook into the sidebar tags on this thread for Staff help. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
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Hi Bill,
I want to get rid of the getcoachingdotcom.wordpress.com site and keep using the journey of faith site at billwilliamson.wordpress.com.
It looks like you are managing these two sites using different accounts.
getcoachingdotcom.wordpress.com doesn’t exist but there is a site with a similar name in the account you are currently logged in to — mygetcoachingdotcom.wordpress.com
billwilliamson.wordpress.com is owned by billwilliamson, are you able to login to that account to manage the site?
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Ok, so I’m not sure how I have two different accounts. mygetcoachingdotcom.wordpress.com is accidental. The one I want to get back into is billwilliamson.wordpress.com, but cannot log in.
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I can log into my account, but it doesn’t show my billwilliamson.wordpress.com site. I deleted the mygetcoachingdotcom site.
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Hi Bill,
It was all under an old email address.
The email address for your account can be updated on your Account Settings page:
https://wordpress.com/me/account
Glad you got it sorted out :)
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