Site and email Domain

  • Unknown's avatar
    cpengltd · Member ·

    Hello,

    I am on the free plan at the moment, but I would like to upgrade to the business plan as soon as I get my queries sorted. I have a coupe of issues I need help with:

    1-. I have created a site which name ends in (mycompanyname).wordpress.com, I have also created one email address with the domain (mycompanyname).com.
    I would like to have the website as (mycompanyname).com and not as “.wordpress.com” and ideally the same for emails so everything is uniform.

    2-. When I am checking out for the upgrade it does not recognise the Post Code and/or the Country i.e. United Kingdom.

    Can anyone kindly help with both queries, I need to send 15 emails to new leads before the 25th of Dec,

    Many thanks and happy Christmas!

    Humberto

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    eozolins87 · Member ·

    Hi there,

    I’ve tagged your post for staff to take a look as to why the system doesn’t recognize the post code you’re entering.

    2-. When I am checking out for the upgrade it does not recognise the Post Code and/or the Country i.e. United Kingdom.

    Regarding the domain name upgrade, please see here for more information on upgrading your site’s domain name:

    Domains

    Hope this helps!

  • kokkieh · Staff ·

    Hi there,

    I would like to have the website as (mycompanyname).com and not as “.wordpress.com” and ideally the same for emails so everything is uniform.

    Once you have a paid plan you will be able to connect your existing domain to your WordPress.com site using our domain mapping upgrade:

    https://en.support.wordpress.com/map-existing-domain/

    You’ll also be able to connect an email account to it, or purchase a G Suite email subscription directly from us:

    Add Email to Your Domain

    2-. When I am checking out for the upgrade it does not recognise the Post Code and/or the Country i.e. United Kingdom.

    What is the postal code you’re trying to use? Please make sure you use uppercase letters in the code, and the code should be entered with a space after the first three characters.

  • Unknown's avatar
    cpengltd · Member ·

    @eozolins87
    Many thanks for the link it is very useful and this answer the first part of the query. Many thanks!

  • Unknown's avatar
    cpengltd · Member ·

    @kokkieh

    Hi,

    Many thanks for the replies, very useful.

    Once the payment goes I should be able to switch which is great, regarding the post code is SW6 3BJ.

    Thanks for your help!

  • Unknown's avatar
    cpengltd · Member ·

    Payment has gone through.
    Many thanks for your kind help, have a happy Christmas

  • kokkieh · Staff ·

    That’s excellent news! Thank you for letting me know.

    Merry Christmas to you also :)

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