Site back to what it was after suspension

  • Unknown's avatar
    ikmagine · Member ·

    Hi,

    How can this site be brought back to running on the domain decorfires.com as opposed to the current URL decorfirescom.wpcomstaging.com?
    I believe the site was suspended at some point and assume this caused the URL shift. Is anything else missing or is the package / plan not the same as it was pre suspension or how can we get the site up and running again?

    The blog I need help with is: (visible only to logged in users)

  • supernovia · Staff ·

    Hey there @ikmagine, it looks like you’ve got a Business Plan again; good start! Do you still need to do a restore, or have you already sorted that out? Here’s a guide if needed:

    WP
    Site Backups and Restores
    in WordPress.com Support
    6 min read
    Jetpack VaultPress Backup automatically makes a copy of your site, allowing you to restore it to the exact state it was in at any previous point in time. This feature is available on sites with the WordPress.com Business or Commerce plan. If your site has one of our legacy plans, it is available on the Pro plan. What Data Is Backed Up? We back up the following data: Your pages,

    It looks like the domain connection may need adjustment too. Can you log in as the account that owns the upgrade, then reach out via chat here? We’ll be glad to help you get this up and going again. Cheers!

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