Site backend is down
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Hi, we have an urgent issue with our site. The entire backend is down so we are unable to make any site edits. Please assist as quickly as possible. Please call me at {removed}
WP.com: Unknown
Jetpack: Unknown
Correct account: Unknown -
Hi,
What is the URL of the site you are trying to access? We’ll be happy to take a look and see if we can help.
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Can someone please help with our issue? This is critical to our business and we have no way to resolve.
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Hi there,
http://www.tastesante.com is a site hosted with DreamHost and uses open-source WordPress software (from WordPress.org), whereas this forum deals with sites hosted through WordPress.com.
They’re very similar, but two separate things.
https://wordpress.com/support/com-vs-org/To get help with your issues, you may want to try posting your question at the WordPress.org support forum:https://wordpress.org/support/forums
Hope this helps! :)
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Indeed, amiteshg93 has given you correct information.
It looks like your site is using the open-source WordPress software (from WordPress.org) but is hosted with another webhost.
We’re only able to provide support for WordPress websites that are hosted by us here at WordPress.com. For help with a WordPress site hosted elsewhere you’ll need to ask over at the WordPress.org forums:
https://wordpress.org/support/forums/
Depending on the level of support that is included with your hosting plan, your webhost’s support team may also be able to assist.
If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:
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