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Forums / Site broken

Site broken

  • Unknown's avatar
    lovablelabelsblog · Member · May 26, 2016 at 3:23 pm
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    I can no longer login. I was trying to add a snippet of code and broke the entire thing and it will not let me login to remove I need this fixed ASAP.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    timethief · Member · May 26, 2016 at 3:45 pm
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    Are you referring to this very old empty site http://lovablelabelsblog.wordpress.com/?

    Hello world!
    June 18, 2009

    Every WordPress.COM blog has a sole owner. It is the person with the WordPress.COM username account who registered the blog under that username account and a single associated email address, and who is the original Admin of the blogs registered under that username account.

    You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard. The Admin login link to the dashboard for every blog hosted by wordpress.COM is:

    http://NAME_OF_BLOG.wordpress.com/wp-admin/

    * You will have to replace “name_of_blog” with the actual blog’s name in that URL.

    After the blog’s owner logs in clicking this link should display all blogs registered under the same username account, including the hidden ones: https://dashboard.wordpress.com/wp-admin/index.php?page=my-blogs&show=hidden

    If the blog’s owner does not see the blog here http://en.support.wordpress.com/my-blogs/ then they need to follow this guide > http://en.support.wordpress.com/my-blogs/#my-blogs-dashboard-visibility

    If the log-in information is lost they need to visit https://en.wordpress.com/wp-login.php?action=lostpassword

    If you can access the site, know that all blogs are independent websites. What you do on one has NO impact on others. To delete a WordPress.COM hosted blog you must be logged in as Admin under the exact same username account that registered the blog to navigate to Dashboard > Tools > Delete Site. The guide is here http://en.support.wordpress.com/delete-site/

    Provided you are logged in as Admin under the exact same username account that registered the site go to https://wordpress.com/settings/delete-site/NAME_OF_BLOG.wordpress.com/ and click the “Delete Site” button.

    * You will have to replace “name_of_blog” with the actual blog’s name in that URL.

    If you check each and every possible email address and account and are not successful gaining access to the blog(s) then you must complete the form for account recovery at this link https://en.wordpress.com/wp-login.php?action=recovery and submit it to the Account Recovery Staff, and provide proof ownership, so they can contact you by email ie. not on these public support forums, which are available to everyone with internet access.

    Support Staff cannot breach the privacy policy and provide the log-in information. You have to provide proof ownership to Account Recovery Staff to gain access https://en.support.wordpress.com/account-recovery/

    If you cannot provide proof ownership to Account Recovery Staff, so they can contact you by email ie. not on these public support forums, which are available to everyone with internet access, then you have reached a dead end.

  • Unknown's avatar
    lovablelabelsblog · Member · May 26, 2016 at 4:22 pm
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    Hello – this is actually the correct link: http://lovablelabelsblog.com/

    I was trying to add code from this support link: https://wordpress.org/support/topic/removing-tags-and-date-under-the-post-title

    It did not work and now I can’t login to my account to even remove it or fix it.

  • Unknown's avatar
    timethief · Member · May 26, 2016 at 4:24 pm
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    That site is not hosted here. You are posting to the wrong support forum.

    We provide support only for wordpress.COM hosted sites. Our support docs do not apply to
    (1) local installs of wordpress.ORG software on your own server or
    (2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM.

    Also, note that we do not provide Jetpack support https://jetpack.me/support/ for sites linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page.

    Some Jetpack solutions are here http://jetpack.me/support/

    Others are in the Jetpack support forum at WordPress.org
    http://wordpress.org/support/plugin/jetpack

    However, if help cannot be found at either one then they can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service

    WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

    As you are referring to a site that is not hosted here, if you don’t have a username account at WordPress.ORG account, then click http://wordpress.org/support/ and register one on the top right-hand corner of the page that opens, https://wordpress.org/support/register.php so you can post to the support forums there.
    Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
    WordPress.org support docs are at https://codex.wordpress.org/Main_Page
    See also https://apps.wordpress.org/support/

  • The topic ‘Site broken’ is closed to new replies.

Tags

  • Account Recovery
  • not a wp.com blog
  • posting to the wrong support forum

About this topic

  • In: Support
  • 2 participants
  • 3 replies
  • Last activity 10 years
  • Latest reply from lovablelabelsblog

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