Site Cannot Be Accessed

• 

  ytisalca · Member · Oct 8, 2017 at 1:36 pm

  • Copy link
  • Add topic to favorites

  When I sign into WordPress I see an icon that says my site cannot be accessed. I have no idea how to fix this.

  The blog I need help with is: (visible only to logged in users)

• 

  krutidugade · Member · Oct 8, 2017 at 3:21 pm

  • Copy link

  Hi there,

  Your site donnellanderson.com points to Bluehost. Based on this, I assume you are WordPress.org and Jetpack user.
  I checked your site on Jetpack Debug page https://jetpack.com/support/debug/
  It says ‘Everything looks great’.

  Now that you can’t access your site from WordPress.com, I’d suggest you to uninstall Jetpack and reinstall it again.

  If it still doesn’t work, then try contacting JetPack support.
  https://jetpack.com/contact-support/

  Also, this forum is only dedicated to WordPress.com sites.
  If you’d like to know more about the difference between WordPress.com and WordPress.org, check the page linked below: https://en.support.wordpress.com/com-vs-org/

  In future, you can try seeking help here :
  https://wordpress.org/support/

  Hope this helps!