Site cannot be contacted

  • Unknown's avatar

    My followers are telling me they cannot ‘find’ Executive Leadership Systems. http://www.elsleadership.com. Did I forget to renew? How do I fix this problem?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi, it appears there is a disconnect between your domain name ‘elsleadership.com’ and the WordPress server. Did you purchase this domain through WordPress or from a different provider?

    Here is some support documentation on domains.

  • Hi there,

    That domain expired on 8 January, and has since been removed from our system. It is currently in redemption with our registrar.

    It is still possible for me to recover the domain at this point, but our registrar charges a $80 fee to restore a domain from redemption. I’ll need you to agree to that fee before I can get the recovery process started.

    I notice you also bought a Jetpack plan yesterday. If you bought that in an attempt to fix the domain, I’d be happy to refund that plan for you, or to cancel the plan and use it’s payment as part of the payment for the domain recovery.

    However, that plan does add some useful features to your self-hosted site, in case you’d like to keep it. You can view the features included in that plan here:

    https://jetpack.com/pricing/

  • The topic ‘Site cannot be contacted’ is closed to new replies.