SITE CANNOT BE REACHED. FIX ASAP

  • Unknown's avatar
    defnebozbey · Member ·

    site cannot be found in server but shows up under ‘my blogs’

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    staartmees · Member ·

    Are you sure your sie is still online? If not you must contact your hosting support. What is the URL of your site?

  • Unknown's avatar
    helper-heroponriki · Member ·

    @defnebozbey, if you’re referring to wherethedaffodilsgrow.com, you see your WordPress site in your WordPress.com dashboard because you connected your site to your WordPress.com account using the Jetpack plugin. However, please note that this connection only allows you to manage certain aspects of your site from that dashboard; it doesn’t serve as a backup for your site. If the original site is deleted or disconnected, we also remove that content from your dashboard since the connection is no longer active.

    If you didn’t create backups of your site or download a full directory (including your database) before the site went down, there’s a risk that your content may be lost, especially if you cancelled your original hosting or let that hosting expire.

    I recommend reaching out to your hosting provider for assistance with this issue. Since they host your site’s files, they have access to them and are in the best position to help you find and resolve this problem. Based on the DNS history of your domain, it appears that it was previously hosted with Bluehost, so you should contact them as soon as possible. You can look up that DNS history here: https://completedns.com/dns-history/

    I hope this information helps! Let me know if you have any further questions.

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