Site completely Broke

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  bengraphicpress · Member · Oct 20, 2022 at 2:25 pm

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  Hi, the site just completely stopped working one day. I can’t access the admin as it says my account does not exist? I can’t update any plugins it says something went wrong and I can’t change the theme either as it says something went wrong. I can’t decipher what has actually happened could i have some help please? Thank you

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  amiteshg93 · Member · Oct 21, 2022 at 3:38 am

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  Hi there,

  I can see your site is not hosted on WordPress.com and uses open-source WordPress software (from WordPress.org) and this forum is focused on sites hosted on WordPress.com.

  The WordPress.com and WordPress.org sites are completely different: https://wordpress.com/support/com-vs-org

  You can also look at the troubleshooting guide here:
  https://wordpress.org/support/forum/how-to-and-troubleshooting

  In addition, you might want to consider posting your question at WordPress.org’s support forum, where people are familiar with such problems and can help you in a more efficient manner: https://wordpress.org/support/forums

  Hope this helps! :)