Site Completely down

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  jeanbirr · Member · Sep 26, 2024 at 4:47 pm

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  Our website is completely down. When we go to http://www.campbellsportalliancechurch.org we see a 403: Forbidden error. When we try to go to our admin site (www.campbelsportalliancechurch.org/wordpress/wp-admin) we get an HTTP 500 Error. We have no clue what to do. Please help.

  WP.com: Yes
  Jetpack: No
  Correct account: No

  The blog I need help with is: (visible only to logged in users)

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  pabloh58 · Member · Sep 26, 2024 at 10:26 pm

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  The site you are reporting is not hosted in WordPress.com, you’d need to contact your hosting provider for support.
  https://wordpress.com/support/com-vs-org/

  

  The “403: Forbidden” error can be caused by several things, such as problems with the “.htaccess” file, incompatible or misconfigured plugins, and more. Your hosting provider should be able to assist you in finding a solution.

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  caimin · Staff · Sep 30, 2024 at 12:04 pm

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  As @pabloh58 says, the site is not hosted here on WordPress.com, so you’ll need to contact your hosting provider for assistance.