Site connection is not working properly

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  martialazam1 · Member · Oct 17, 2021 at 4:39 pm

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  Site connection is not working properly and returning with errors

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  amirudra789 · Member · Oct 17, 2021 at 4:53 pm

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  Hello there!

  It looks like your site is hosted by a third-party registrar, You are in the wrong forum you should ask the above query in the WordPress.org forum. Please visit this link here http://wordpress.org/support to post to those forums and generate a ticket.

  These forums are for WordPress.com hosted sites only. If you want to know more about the differences between WordPress.com and WordPress.org you can read this document:

  WordPress.com vs. WordPress.org

  Regards:

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  fstat · Staff · Oct 18, 2021 at 9:53 am

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  Hi there,

  I checked your site in the Jetpack debugger and found out that the xmlrpc.php file is being blocked. This file is needed for Jetpack to connect to WordPress.com. So, you need to contact your hosting provider and ask them to unblock that file.

  If you need more help with that issue please post in the official Jetpack support forum:

  https://wordpress.org/support/plugin/jetpack