Site Continually Loading

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  ericaneumann61 · Member · Oct 18, 2018 at 3:40 pm

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  When saving a portfolio project last night, the computer froze and I exited using Task manager. Now I cannot get back into the site, it continually loads. Actions tried:
  Uploaded new login file – nothing
  disabled plugins – nothing
  Uploaded all new wordpress files – nothing
  deleted database and recreated it – nothing

  I am at a complete loss as what to do. It is permanently stuck loading and times out with “This page cannot be displayed…”
  Thanks for any help
  Erica

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  neelgajjar · Member · Oct 18, 2018 at 3:52 pm

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  Hi,

  It would be helpful If you could share your website URL with us. And please check whether your website is hosted on wordpress.com.

  Thanks,

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  ericaneumann61 · Member · Oct 18, 2018 at 4:05 pm

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  Hi – it’s http://www.linehamhousegalleries.com
  I just emailed the host too, (not wordpress.com)
  Thank you for your response!

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  neelgajjar · Member · Oct 18, 2018 at 4:08 pm

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  Hi there,

  As it appears to be a self-hosted installation of the WordPress.org software rather than a WordPress.com-hosted site
  This support forum is designed to help sites hosted by WordPress.com. For more information, you can check out this link: https://en.support.wordpress.com/com-vs-org.

  If you are in need of support for your self-hosted website you may be able to find an support from the WordPress.org support page at the link provided: https://wordpress.org/support/ or as an alternative you may want to contact your hosting provider.

  Thanks.

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  ericaneumann61 · Member · Oct 18, 2018 at 4:08 pm

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  Thank you