Site crash?

  • Unknown's avatar

    I have a site with wordpress that runs from a redirect from another host (www.zicazteca.com) on Saturday I got an email through my host site mail saying there was a fatal error. I asked my host and they say the error is most likely with wordpress and I should wait until it gets figured out. I can access my dashboard still and was able to make a blog post somewhat successfully yesterday. So it seems strange that the issue would be wordpress. I can not get to my site, I can just see in my reader that my blog posted. Does anyone have any advice? I am a true novice here. Thanks for any help :)

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    I don’t see any indication of any issues with this site http://zicazteca.wordpress.com/ which is hosted by WordPress.com.

  • Unknown's avatar

    We do not provide support for forwarding and masking.
    We do provide support for domain mapping upgrades.

    The subscription for domain mapping an existing domain is $13.00 per year per blog. And you need to have an underlying .wordpress.com blog URL to domain map from to the domain URL.

    You must be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog and purchase upgrades for it.

    If you would like to use your domain name purchased elsewhere and map from your free hosted wordpress.com blog to it, then you will first need to set up domain mapping by following these steps. http://en.support.wordpress.com/domains/map-existing-domain/

    After you make the domain mapping purchase here > Dashboard > Store > My Upgrades and do the primary blog set up it can take between 24 – 72 hours for domain name propagation to take place throughout the internet. You can view the DNS changes here > http://www.whatsmydns.net/ What’s important during that stage is to be patient.

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