Site crash

  • Unknown's avatar

    Hello WordPress communtiy. I’m looking for help but due to the problem mentioned below I can’t access the live chat support. I just received this email the other day about problems detected on our site in regards to updates- However we have been having problems with the site this week that go beyond this. We added a tithe button to our site for our church and then noticed the ‘unsecure’ label on our site despite our botton linking to a secure site we wanted to resolve the issue before launching the button, and assuring our church members that giving online was secure. We installed a plug-in that was to make the site secure after doing research on which add ons were best. When we hit launch — we lost the whole site! You can see the site when you type in the address although there is now an error code warning you about the site, but it won’t allow us to login to our account to edit anything now. We get an error code every time. We have researched and attempting recovering the site and login to no avail. Looking for any help! Thanks
    Keanna Brandsma
    Hope community Church
    Hopehanover.ca

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    You are in the wrong forum as your site uses the open source wordpress.org. Their support is at https://wordpress.org/support/forums/

  • The topic ‘Site crash’ is closed to new replies.