Site Critical Error

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  stavnatist · Member · Feb 9, 2022 at 6:37 pm

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  When I try to get into my site, it says there is a critical error. But the trouble shooting page doesn’t address this issue. My site is currently down and effecting my business. Please let me know what I can do to fix this issue. Thank you!

  I don’t have a site linked to this WordPress.com account

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  emilijamu · Member · Feb 9, 2022 at 6:42 pm

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  Hey there!

  What’s the URL of the site where you are seeing the critical error?

  Please note that right now, you are posting at the community forums where we can only help with sites hosted at WordPress.com.

  If your site is hosted elsewhere you would need to contact your hosting support team for additional information on getting back your site online.

  Thanks!

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  staff-sheva · Staff · Feb 10, 2022 at 6:33 pm

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  Hi @stavnatist,

  I’m afraid that we can’t help directly because your angelaryanphotography.com site is not with WordPress.com managed hosting. As such, we don’t have the ability to take a closer look at your site.

  Instead, your host uses open-source WordPress.org software, which differs from what we offer here on WordPress.com.

  The good news though is that help is available in the WordPress.org forums: https://wordpress.org/support/forum/how-to-and-troubleshooting/

  Otherwise, you may want to contact your host for further support.