Site critical error

  • Unknown's avatar
    henrikhaug · Member ·

    Hi! One of the sites I run seems to be blocked after a update due to some plugin fail. The mail I got with one time link did not reach me in time, and the link has expired. Now the site is not visible. How to I get wordpress to send me a new link? They said they keep continue sending med links but got one mail vi info about recovery mode and the link. Does anybody know how I can resolve this and get my site up and running again?

    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    mohammadriyad · Member ·

    Hi there,
    This is WordPress.com forum, the website you are using is built on open-source WordPress software (from WordPress.org), which is hosted elsewhere rather than WordPress.com. To avoid confusion about WordPress.com vs WordPress.org please know the differences from here https://wordpress.com/support/com-vs-org/

    However, Please attempt to disable all plugins, and use one of the default (Twenty*) themes. If the problem goes away, enable them one by one to identify the source of your troubles. If you cannot access wp-admin, there are other ways to deactivate plugins.

    Here you will find the most common errors found by the WordPress.org users https://wordpress.org/documentation/article/faq-troubleshooting/
    Hope this helps
    Thanks.

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