Site Currently Unavailable If you are the owner, contact your hosting provider f

  • Unknown's avatar
    busylizmay · Member ·

    The website I am requesting help for is: https://ronnieswoodfiredpizza.co.uk/

    The website has been down for a few hours now and no matter what i do i just can’t login, when you try to go to the dashboard or the page to edit the website it keeps displaying the same message ‘Site Currently Unavailable
    If you are the owner, contact your hosting provider for more information.’ It keeps saying my password is wrong (and I’m 100% sure it isn’t it’s saved on chrome) and when I try and access any of the pages that I would use to edit the webpage it just gives the same error message! please help!

  • supernovia · Staff ·

    Hmm, we aren’t hosting that site.

    I did look it up, though, and it seems like the hosting provider is SiteGround. Are you able to reach out to them? I’m guessing it’s a hosting issue rathe than a WordPress issue.

    Regarding your password, they may be able to help you make backups and use one of these recovery options:
    https://wordpress.org/support/article/resetting-your-password/

    Then, if you need more help, head to to the forums for self-hosted sites at https://wordpress.org/support

    These forums are for the free sites hosted here at WordPress.com. Here’s the difference:
    https://get.wp.com

    Cheers!

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