Site deactivated

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  bellahmamma · Member · Sep 23, 2013 at 11:14 pm

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  Please help!

  My business partner forgot to pay our domain renewal fee! As a result our WordPress blog has been taken down.

  The expiry to pay was on the 13th September. The blog was still up till Saturday now it’s all gone.

  She is dealing with our domain provider to settle the account but what I want to know is once our domain payment has been settled and re linked to WordPress will we still have access to our last 3 years worth of work???

  So very disappointed!

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  timethief · Member · Sep 23, 2013 at 11:25 pm

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  What is the URL?

  Free hosted WordPress.com blogs are not deactivated when you fail to renew a domain mapping upgrade. They are only deactivated for ToS violations. Here’s what gets a blog suspended:
  http://en.support.wordpress.com/suspended-blogs/
  http://wordpress.com/types-of-blogs/
  http://en.support.wordpress.com/advertising/
  http://en.support.wordpress.com/affiliate-links/
  http://en.wordpress.com/tos/

  When you do not respond to the repeated warnings that the domain mapping will expire then allow it to expire all the URLs revert to the underlying .wordpress.com URLs.

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  bellahmamma · Member · Sep 23, 2013 at 11:31 pm

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  Thanks for replying!

  This is what happens when I try to log into the admin section … It states that the server can not be found.

  Our URL was http://www.finskis.com/

  She got a notification on the 13th Sept that the domain would expire that day and that was the final notification.

  Stressed! It’s three years worth of work we are dealing with here.

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  timethief · Member · Sep 23, 2013 at 11:36 pm

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  There is no need to stress out over this.

  What is the underlying .wordpress.com blog URL that she is mapping to http://www.finskis.com/ form please?

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  timethief · Member · Sep 23, 2013 at 11:37 pm

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  form = from

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  bellahmamma · Member · Sep 24, 2013 at 12:00 am

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  Thanks time thief. At this stage I do not know. I am on annual leave and the two of us are talking via SMS at this stage due to poor reception. My business partner has not done anything other then gone to our domain host and escalated the issue with them. Unfortunately neither of us are IT minded so don’t have any more info from her.

  Perhaps I best wait till she has answers from our domain hosting place.

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  auxclass · Member · Sep 24, 2013 at 12:12 am

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  finskis.com/ – appears to be registered with Crazy Domains and is a WordPress.ORG install – also I did not find any Domain Mapping with Domain Helper

  Does the host name SYRA.NET.AU sound familiar?

  I think you are in the wrong forum and need to work with your host and your Registrar to bring your site back up – neither the host or registrar appear to be WordPress.COM

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  bellahmamma · Member · Sep 24, 2013 at 12:19 am

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  Helps if I get the right forum!

  Thanks!

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  auxclass · Member · Sep 24, 2013 at 12:25 am

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  You be welcome

  However – as I noted above you need to work with your Registrar and Host to bring your blog back up – even if you go over to WordPress.ORG they will tell you the exact same thing