Site deleted

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  oshtashbgosh · Member · Apr 27, 2018 at 12:06 am

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  Help! My site is deleted and needs to be renewed.

  The blog I need help with is: (visible only to logged in users)

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  shubhamgmath · Member · Apr 27, 2018 at 12:10 am

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  Hi oshtashbgosh

  Can you let us know the site URL which you are referring here?

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  oshtashbgosh · Member · Apr 27, 2018 at 12:11 am

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  thelocalpointe.com

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  shubhamgmath · Member · Apr 27, 2018 at 12:16 am

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  Hi oshtashbgosh

  Your domain has been expired here is the support document that will help you in getting more details on domain expiry.

  Recover an Expired or Cancelled Domain

  I am also tagging this post as ‘modlook’ for staff attention please wait for sometime they will get back to you on this.

  Hope this helps.

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  oshtashbgosh · Member · Apr 27, 2018 at 12:20 am

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  Ok, so I just paid to renew it and its still down.

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  supernovia · Staff · Apr 27, 2018 at 3:59 am

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  @oshtashbgosh that domain is owned by another user. It looks like it’s back up and running now, though! If you need more help, can you log into the correct account and get in touch here? http://wordpress.com/help/contact

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  thelocalpointe · Member · Apr 27, 2018 at 5:23 pm

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  Thanks. I finally found the correct link to renew it. However, I bought the wrong domain at first for $48 and I want a refund. No one has responded to that request yet.

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  supernovia · Staff · Apr 28, 2018 at 12:51 am

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  I can see someone responded. The issue is that the $48 charge is on oshtashbgosh, not the account you wrote in from.

  If you’ll use your @oshtashbgosh account to confirm, we can refund that for you, or you can cancel it on your own while logged in as that user. You’ll just want to log in as that user and either respond here to confirm, or head over to https://wordpress.com/purchases and cancel there (while logged into the correct account.) Let us know if you need help.