Site deleted

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  caleighvaljalo · Member · May 12, 2015 at 10:37 am

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  I have had someone design my site on the .org side of things, however now that I log into the .com side it is saying my site has been deleted?? Please can someone tell me how to fix this!
  Apparently it has something to do with the CSS on the .com side?

  The blog I need help with is: (visible only to logged in users)

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  pmciano · Member · May 12, 2015 at 3:58 pm

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  @caleighvaljalo

  I don’t see any WordPress.com sites associated with your account.

  Can you confirm the address of the site in question?

  Once you give me some additional clarification, I will be more than happy to continue addressing your issue.

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  caleighvaljalo · Member · May 12, 2015 at 6:46 pm

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  I have purchased the domain name thecaleighdiaries.com through hostgator.com and then I had someone design my wordpress site under http://www.thecaleighdiaries.wordpress.com

  Every time I searched thecaleighdiaries.com however, it came up blank because it was still being re-directed to my typepad account. So someone set the default settings on my hostgator account for the CNAME.
  Then when I tried to log into my word press account it said that the authors deleted it? I have no idea how to fix this, and the designers said it was a problem on the .com side as they worked in the .org side

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  pmciano · Member · May 12, 2015 at 7:20 pm

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  @caleighvaljalo

  The site thecaleighdiaries.wordpress.com was deleted by your account. Site deletions are permanent.

  Delete Site

  If you’re having issues with your domain, thecaleighdiaries.com, you will need to contact its registrar, LAUNCHPAD.COM, INC.

  If you have any questions regarding WordPress.com, please let us know.

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  caleighvaljalo · Member · May 12, 2015 at 8:10 pm

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  But no one deleted the site so I don’t understand how it can just vanish??
  If I start it up again, is there a way for me to connect what they designed for me on the wordpress.org side of things as I paid a large some of money for that and it is now just gone?
  Thank you

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  pmciano · Member · May 12, 2015 at 8:48 pm

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  @caleighvaljalo

  The WordPress.com site thecaleighdiaries.wordpress.com was deleted several months ago via your WordPress.com user account, caleighvaljalo. If you’ve been sharing your account credentials with others, please update your password:

  Change or Reset Your Password

  Also, there are no WordPress.com purchases associated with your account.

  If you’re referring to a self-hosted, WordPress.org site that was hosted elsewhere that you paid a designer to create, I will not be able to assist you with that matter.

  If you have any more questions regarding WordPress.com, please let us know.