Site Disappeared

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  matt050917 · Member · Sep 5, 2017 at 5:30 pm

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  I’ve been editing my website for several hours. Suddenly none of the pages are available, and 1 of 2 things happens when i try to visit. Either it tells me the site can’t be accessed because of too many redirects, so clear my cookies. Or it brings me to the WordPress installation page. I’ve had a wordpress account and active website for over a year.

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  timethief · Member · Sep 5, 2017 at 5:49 pm

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  What is the exact URL of the site you refer to?

  Please type the actual URL of the site you are referring to into http://whoishostingthis.com to determine who hosts the site so you know where to post for support.

  This is wordpress.COM support. We do not provide support for local installs of wordpress.ORG software, or for wordpress.ORG software installs on paid hosting, linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page.

  WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

  wordpress.org support
  The wordpress.ORG support forum is at http://wordpress.org/support. The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/
  WordPress.org support docs are at https://codex.wordpress.org/Main_Page
  See also https://apps.wordpress.org/support/ for app support.

  Jetpack support
  Some Jetpack solutions are here http://jetpack.com/support/
  Others are in the Jetpack support forum at WordPress.org
  http://wordpress.org/support/plugin/jetpack
  However, if help cannot be found at either one then they can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service