Site disappeared

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  momentumactingstudio · Member · Nov 17, 2018 at 9:45 am

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  Hi,

  My site momentumactingstudio.com has disappeared. When typing the url, the following message appears:
  ‘Sorry, this page doesn’t exist.
  Please check the URL or go back a page.

  404 Error. Page Not Found’

  We are using wordpress.com – It was working yesterday after midnight and this morning, no can do. None of our email addresses function either.

  What’s happening and what can I do.
  We had a free event with people who are supposed to contact through our site for their free seat and the panic is growing…
  Thanks in advance.

  The blog I need help with is: (visible only to logged in users)

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  ravichahar · Member · Nov 17, 2018 at 10:20 am

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  Hey momentumactingstudio,

  You use the standalone WordPress software and the site is hosted on HostGator (rather than WordPress.com).

  We’re only able to help with the websites hosted on WordPress.com.

  Please either contact your web hosting customer support or submit your query to WordPress.org forums.
  https://wordpress.org/support/forums/

  To do so, you need to create an account on WordPress.org.
  https://login.wordpress.org/register

  WordPress.com and WordPress.org are two different platforms. To understand more, please read this.

  WordPress.com vs. WordPress.org

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  momentumactingstudio · Member · Nov 17, 2018 at 3:05 pm

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  Thanks a lot, Ravichahar.

  I contacted Hostgator who were on maintenance.
  Problem resolved.

  Thanks for your diligence. Have a nice day!

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  ravichahar · Member · Nov 18, 2018 at 2:40 am

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  Happy to help.:)