site disappeared
-
my browsers(s) go to that url but the page is blank. where has my site gone please?
WP.com: Unknown
Jetpack: Unknown
Correct account: Unknown -
-
-
Hi there,
Your domain isn’t hosted with us here on WordPress.com, but is hosted with Mediatemple.net, so please contact their support instead for help with this.
If you’re using the open source WordPress software over there, you might be experiencing what’s commonly called the White Screen of Death (not quite as dramatic as it sounds :) ). Essentially, somewhere in your WordPress installation, a plugin, or a theme, is a file that is broken so badly that the WordPress software doesn’t even have a chance to detect and try to disable it so that you can log in and fix it.
You can find some information on this issue and steps you can follow to troubleshoot it here:
https://wordpress.org/support/article/common-wordpress-errors/
And besides contacting your host for help (you’ll need their help to access your site’s database and files on the server), you can also ask for advice from the WordPress.org community who makes that software. You can find the support forums for your version of WordPress at https://wordpress.org/support/forums/
The forum you’re posting to now is for another hosting provider, WordPress.com, and as your site isn’t hosted on our servers, we don’t have any control over it to help you fix things from our end.
-
- The topic ‘site disappeared’ is closed to new replies.
WordPress.com Forums 