Site Disappeared

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  alison599134f8c3 · Member · Oct 20, 2022 at 10:51 am

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  Hi

  We tried to login into the WordPress portal this morning, but none of our credentials worked. I did, however, manage to reset my password later on, but when I logged in my site was gone. Please assist.

  We got this error message:
  “There has been a critical error on this website. Please check your site admin email inbox for instructions.

  Learn more about troubleshooting WordPress.”

  We received no emails, and I did check my spam as well.

  http://www.themuditafoundation.org.za

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  amiteshg93 · Member · Oct 20, 2022 at 10:58 am

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  Hi there,

  I can see your site is not hosted on WordPress.com and uses open-source WordPress software (from WordPress.org) and this forum is focused on sites hosted on WordPress.com.

  The WordPress.com and WordPress.org sites are completely different: https://wordpress.com/support/com-vs-org

  You can also look at the troubleshooting guide here:
  https://wordpress.org/support/forum/how-to-and-troubleshooting

  In addition, you might want to consider posting your question at WordPress.org’s support forum, where people are familiar with such problems and can help you in a more efficient manner: https://wordpress.org/support/forums

  Hope this helps! :)