site disappeared

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  lauraparrottperry3b02385ea6 · Member · Feb 10, 2023 at 12:56 pm

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  I cannot find my site, when I log in it tells me I don’t have any sites. I want ACTUAL CUSTOMER SERVICE. How is it possible you only have forums?

  I don’t have a site linked to this WordPress.com account

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  staff-95percentghost · Staff · Feb 11, 2023 at 2:22 pm

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  Hi there, could you let us know the URL of the site you’re having trouble with?

  Please bear in mind that we are able to help with sites that are hosted here with us on WordPress.com, but for sites using the WordPress software from WordPress.org, there is a community forum at this address:
  https://wordpress.org/support/forums/

  Additionally, if you’ve logged in on WordPress.com but your site isn’t hosted on WordPress.com, then that’s possibly why you’re not seeing it. In that case, I suggest using your site’s dedicated login page instead, in order to access and manage it.

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  oceanlover17af23706930 · Member · Feb 11, 2023 at 4:13 pm

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  I got into the Google Search Console to verify my website, smallbabypanda.wordpress.com but it said “invalid site url”. Can you check to see if it is registerered? I would really appreciate it.

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  themagicrobot · Member · Feb 11, 2023 at 6:10 pm

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  @lauraparrottperry3b02385ea6 perhaps you need to be logged into another account such as lauraparrottperry

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  lauraparrottperry3b02385ea6 · Member · Feb 12, 2023 at 2:09 am

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  lauraparrottperry.com

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  staartmees · Member · Feb 12, 2023 at 8:36 am

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  lauraparrottperry.com expired on January 30th 2023.

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  staff-mckluskey · Staff · Feb 12, 2023 at 11:33 am

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  Thanks for the site address, that’s helpful! As @staartmees mentioned, the domain has expired, but you should still be able to renew it, if you log into the account that owns it. If you don’t remember the credentials to the correct account, look for the recent transaction ID, and use it in the Account Recovery form you’ll find here:

  https://wordpress.com/support/account-recovery/.

  I hope that helps!