Site Disappeared When Jetpack was removed

  • Unknown's avatar
    boromker · Member ·

    Site showed critical error message so I deactivated my Jetpack plugin which caused my site to be removed from my list of sites when I’m logged in to WP. It’s been 7 days and I need to get my site to show up again on my WP site list. Plus I don’t know how to insert a modlook tag for Staff help. Any help is most welcome!

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    helper-heroponriki · Member ·

    Hello there!

    Thank you for reaching out. Let’s clarify the different versions of “WordPress” to avoid any confusion:

    1. The free, open-source WordPress software that powers your website.
    2. WordPress.org, where you can obtain the software for free to use with your chosen hosting provider.
    3. WordPress.com, a managed hosting provider of the WordPress software, which is the platform you’re currently contacting.

    Although your site isn’t hosted with us, we’re here to provide guidance and assistance.

    If you need help with Jetpack, it’s best to reach out to their support team directly. They’re equipped to help you resolve any connection issues. They have a handy guide that you can try to solve the most common connection issues: https://jetpack.com/support/getting-started-with-jetpack/fixing-jetpack-connection-issues/

    For general WordPress questions, you can seek guidance from the WordPress community at: https://wordpress.org/support/forum/how-to-and-troubleshooting

    I hope this information points you in the right direction. Feel free to ask if you have any further questions or require additional assistance.

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