Site Disconnected suddenly – don't know why

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  lbaringer · Member · Oct 14, 2015 at 8:30 pm

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  Hi,

  I’m able to get into my wordpress account, but when I try to go to the site admin, it won’t work. On the wordpress account it says it’s disconnected. Any thoughts as to what is going on? I changed my WP password, that didn’t help.

  TIA.

  The blog I need help with is: (visible only to logged in users)

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  drlanisimpson · Member · Oct 14, 2015 at 9:33 pm

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  Having the same problem. Well, almost. I was working away, had only ONE thing left to do! Suddenly, I get a message along the same lines, that I was disconnected. Now, I can’t get the wp-admin page to even LOAD.

  This has happened before. What gives?

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  timethief · Member · Oct 14, 2015 at 9:40 pm

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  @lbaringer
  mmp-a.com is not hosted by WordPress.COM. Our support docs do not apply to it and we do not provide support for it here at WordPress.COM. You are posting to the wrong support forum.

  WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

  If you don’t have a username account at WordPress.ORG account, then click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, https://wordpress.org/support/register.php so you can post to the support forums there.
  Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
  WordPress.org support docs are at https://codex.wordpress.org/Main_Page

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  drlanisimpson · Member · Oct 14, 2015 at 9:42 pm

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  The message I got was “connection lost.” It happened when I tried to upload an image from my desktop into the media library.

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  timethief · Member · Oct 14, 2015 at 9:42 pm

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  @drlanisimpson
  lanisimpson.com is not hosted by WordPress.COM. Our support documentation does not apply to any blogs that are not hosted here. You are posting to the wrong support forum and we cannot help you here with that site. See my response above please as you need to post to the wordpress.ORG support forum.