Site dissapeared

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  quebecfood · Member · Jul 7, 2021 at 6:41 pm

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  My site says that is is under maintenance. to fix the problem is said to disconnect jetpack. I did that, and now it says that i dont have a website anymore.

  Website is julianarmstrong.com

  Please help

  Thanks

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  staff-blorbo · Staff · Jul 7, 2021 at 6:46 pm

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  Hello, I’m sorry to hear that you are having trouble with your website. However, your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with Bluehost.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/

  https://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/

  However, in this case, I recommend contacting Bluehost about this: https://www.bluehost.com/contact