Site does no longer respond

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  cherrypark1 · Member · Feb 18, 2022 at 1:48 pm

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  My site has become unavailable due to a HTTP ERROR 500. There is no way, I can log in or connect to the database. It has been this way for a long time now, so there is nothing that suggests, WP will automatically fix this.

  Is there a way to resolve this other than just trying to re

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  emilijamu · Member · Feb 18, 2022 at 2:55 pm

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  Hey there!

  Can you please share the URL of the site?

  Please note at the moment you are posting at the community forums where we can only help with sites hosted at WordPress.com.

  If you’re using the open-source WordPress software at another host, I would recommend reaching out to your hosting support team or you could also ask for help from the WordPress.org community on here https://wordpress.org/support/forums

  Hope this helps!

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  supernovia · Staff · Feb 18, 2022 at 6:28 pm

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  You might also ask your host for help with this. It’s a guide for troubleshooting that particular error message:
  https://wordpress.org/support/article/common-wordpress-errors/#internal-server-error

  Here’s how to get help going forward:
  https://wordpress.com/support/help-support-options/#word-press-org-support

  Hoping that helps!