Site does not load completely. Information in dashboard not showing fully on the site

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  afya2014 · Member · Mar 15, 2017 at 2:50 am

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  I am having some issues with one of my sites. The page does not load completely although all of page sections and information can be seen when logged into the dashboard. Tried restoring previous versions to not avail!! Suggestions on what could be causing this would be appreciated!!!

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Mar 15, 2017 at 2:54 am

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  agreenebrand.com is hosted by Unified Layer
  Name Servers:
  ns2.bluehost.com
  ns1.bluehost.com

  Contact your web host.

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  timethief · Member · Mar 15, 2017 at 2:55 am

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  That site is not hosted by wordpress.COM and as it is not on our servers we cannot help you with it.

  WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

  This is wordpress.COM support. We provide support only for wordpress.COM hosted sites. Our support docs do not apply to
  (1) local installs of wordpress.ORG software on your own server or
  (2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM.
  (3) sites linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page.

  The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/

  Some Jetpack solutions are here http://jetpack.com/support/

  Others are in the Jetpack support forum at WordPress.org
  http://wordpress.org/support/plugin/jetpack

  However, if help cannot be found at either one then they can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service

  WordPress.org support docs are at https://codex.wordpress.org/Main_Page
  See also https://apps.wordpress.org/support/ for app support.

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  afya2014 · Member · Mar 15, 2017 at 3:15 am

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  Thanks for the response.

  I am actually troubleshooting issues and searching for assistance on a site I am administrating running on wordpress, http://www.2tfw.com. Would support be unavailable for this site as well?

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  timethief · Member · Mar 15, 2017 at 3:17 am

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  Support for any and all sites is provided by the web hosting company hired to provide it.

  2tfw.com is hosted by GoDaddy.com, not by wordpress.com.

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  afya2014 · Member · Mar 15, 2017 at 3:18 am

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  Thanks again for your response.

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  timethief · Member · Mar 15, 2017 at 3:21 am

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  You’re welcome.

  Know that free wordpress.org software installs are hosted by many different web hosts. Therefore, one has to be able to sort out what a web host is responsible for and what assistance can be provided for the software only in the wordpress.ORG support forums at https://wordpress.org/support/