Site does not work on iPhone

  • Unknown's avatar

    I’m brand new to this and not too computer savvy. New site up ericprintz.com which looks fine on laptop but on iPhone the layout is incorrect and can’t get to galleries. Do I have some settings wrong?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    I should say to “portfolios” not galleries. And it works sometimes and other times the layout is all wrong when loaded on a phone.
    Thanks in advance for any pointers!

  • Unknown's avatar

    Hi ericprintz,

    New site up ericprintz.com which looks fine on laptop but on iPhone the layout is incorrect and can’t get to galleries.

    ericprintz.com is a self hosted WordPress.org site, rather than a WordPress.com site. There is some information about the differences between the two in this guide:

    WordPress.com vs. WordPress.org

    Even though ericprintz.com is hosted elsewhere, the site is connected to your WordPress.com account with the Jetpack plugin. On these forums, we are only able to help with WordPress.com sites hosted on our own servers. However, support for WordPress.org sites is available here:

    https://wordpress.org/support/

    And it works sometimes and other times the layout is all wrong when loaded on a phone.

    The Wigwam theme you are using also has its own support forum here:

    http://support.youxithemes.com/forums/wigwam.23/

    You could try posting here first in case the issue is theme related.

    Come back to me if anything is unclear.

    Best of luck getting this sorted!

  • Unknown's avatar

    Gemmacevens – Thank you so much for your reply and for pointing me in the right direction!

    I think I resolved this also, had a post that was published that was affecting the phone layout, and also had setting set to display the header which I don’t want and seemed to affect the phone view also.

    Again, thanks for your help!

  • Unknown's avatar

    You’re very welcome! I’m pleased to hear you’ve got it sorted now :)

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