Site & Domain Gone

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  redrjse · Member · Jun 24, 2024 at 8:40 pm

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  I am the site admin for the website http://www.southeasthypnsis.com.
  Our website domain and office emails are with word press and they just suddenly vanished.

  We only have access to the WP Admin & php database. I have tried everything I can find online about getting it back, but I have honestly no idea what is wrong.

  WP.com: Yes
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  staff-imahappyengineer · Staff · Jun 24, 2024 at 9:44 pm

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  Hello there,

  I am the site admin for the website http://www.southeasthypnsis.com.
  Our website domain and office emails are with word press and they just suddenly vanished.

  We only have access to the WP Admin & php database. I have tried everything I can find online about getting it back, but I have honestly no idea what is wrong.

  I checked, and it seems like this is for the domain name – https://southeasthypnosis.com/. Could you please check if this is correct?

  If so, this domain name and website were recently migrated to WordPress.com. During the process, there could have been a domain propagation that prevented the domain name from loading. I checked and the domain name should be loading now. Please try again and confirm.

  I am also seeing a different username as the owner of the account. Could you please login with the email address registered to the account and contact us from the Help Center, so we can check the office email addresses. You can find more information here: https://wordpress.com/support/help-support-options/#how-to-contact-us

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  redrjse · Member · Jun 25, 2024 at 2:08 pm

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  ok. I can do that.