Site Domain is pointing wrong site, comments Plugin not working.

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  ddshelby · Member · Feb 2, 2015 at 11:56 pm

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  My site domain is pointing to the old development domain (happierbetterlife.cocoserver.com) and not to the live site (happierbetterlife.com) which is causing my comments to not show up and post. Is there any way to change it to the live site?

  The blog I need help with is: (visible only to logged in users)

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  ddshelby · Member · Feb 2, 2015 at 11:57 pm

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  This is in my wordpress.com account manager by the way, not the blog itself. It can be seen when I go to https://wordpress.com/manage/XXXXXXXX, but I cannot change it.

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  ddshelby · Member · Feb 3, 2015 at 5:22 pm

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  Anybody have any info on this?

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  ddshelby · Member · Feb 10, 2015 at 10:41 pm

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  I am still waiting on a reply to this from staff. Could an admin help me?

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  raincoaster · Member · Feb 10, 2015 at 11:03 pm

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  What is the whatever.wordpress.com URL that the domain was originally mapped to?

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  ddshelby · Member · Feb 11, 2015 at 1:32 am

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  Hello, the comments from “me” are actually from my web developer until this particular reply from me now because I just got your message in my email inbox.
  My url is http://happierbetterlife.com. The comments stopped working on my site, and they are very important to me.
  I believe what the developer is saying is that my domain is pointing to the development domain, happierbetterlife.cocoserver.com, from where they transfered my site to their server while they worked on it. If I understand correctly, they can’t change it back now, and that may be connected to my comments.
  I am forwarding the email from you to Coco Design also, so they can add or correct anything I’ve said here.

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  timethief · Member · Feb 11, 2015 at 8:22 pm

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  @ddshelby
  Oh my! I’m sorry this has gone on for so long. I searched and found this:

  So sorry. I started with this site: http://prayerfulmom.com.
  Then I changed the name to http://happierbetterlife.com.
  A web developer directed traffic from Prayerful Mom to Happier Better Life and transferred all my old posts and info from the original site to the new name.
  However, my subscribers did not migrate. The web developer said for me to contact Jetpack support to migrate over my email subscribers.From: https://en.forums.wordpress.com/topic/move-subscribers-in-jetpack?replies=10#post-2116199

  And . I tagged this thread for a WordPress.com Staff response. Please subscribe to it so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  shawnajroberts · Member · Feb 11, 2015 at 9:42 pm

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  Hi there!

  I’m currently seeing happierbetterlife.com as a Jetpack connected site for your account. Are you saying that your domain happierbetterlife.com is pointing to happierbetterlife.cocoserver.com instead of your live site?

  Or is Jetpack connected to the wrong site?

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  ddshelby · Member · Feb 11, 2015 at 10:50 pm

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  Yes, that was correct, but I believe the developer has fixed the problem now. Thanks!

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  shawnajroberts · Member · Feb 12, 2015 at 12:05 am

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  Oh good. Let me know if there’s something else I can help with!

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  ddshelby · Member · Feb 12, 2015 at 3:32 pm

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  Thanks! :-)