site down

• 

  carolynphotobooth · Member · Sep 3, 2019 at 10:53 am

  • Copy link
  • Add topic to favorites

  Hello I was updating a plug in and the whole site seems to have gone down. site is now giving me a 500 error and wordpress is saying the site doesn’t exist. it is a full site been running many years. Can someone please assist a fix ? Also my Instagram plug in

  The blog I need help with is: (visible only to logged in users)

• 

  byteofgrace · Member · Sep 3, 2019 at 1:38 pm

  • Copy link

  Hi there,

  It looks like you are in the wrong forum. Your site is using the open-source WordPress.org software, you need to seek assistance from WordPress.org forums which can be found at:

  https://wordpress.org/support/forums/

  Or, you can seek assistance from your host, Bluehost.

  These forums are for WordPress.com hosted sites. The difference between the two is explained, here:

  WordPress.com vs. WordPress.org