site down

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  joann345yahoocom · Member · Oct 11, 2022 at 10:33 pm

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  it says that my ‘page not found’

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  supernovia · Staff · Oct 11, 2022 at 10:55 pm

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  Hi! The site isn’t hosted here, so I can’t tell for sure what’s wrong, but it looks to me like maybe your front page isn’t actually published. It might still be in draft mode, or you might have the front page set up to display posts but not have any posts published yet. Check your wp-admin and you can likely find more info there.

  Going forward, these forums are primarily for sites that use our free tier hosting. Our paid managed hosting plans get direct support so long as you’re logged into the right account.

  There is another set of forums for the free WordPress software:
  https://wordpress.org/support/forums/

  This summary explains the difference between the free WordPress software and our managed hosting at WordPress.com. Let us know if you have any questions about our services!

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  joann345yahoocom · Member · Oct 12, 2022 at 12:22 pm

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  I paid and it was up until yesterday. I don’t know how to contact word press directly.

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  staff-doublebassd · Staff · Oct 12, 2022 at 3:19 pm

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  Hi there,

  You will need to reach out to your site host who has access to your site and account. It appears that the site is hosted with Network Solutions based on the whois:

  https://www.networksolutions.com/knowledge

  Hope this helps.