site down

  • Unknown's avatar
    butterandcrumble · Member ·

    my site suddenly says error establishing data base connection – what’s going on help!

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    aisajib · Member ·

    Hi there!

    I’m able to view your site without any issues. Have you already solved the problem?

    Note that your site at butterandcrumble.com is hosted elsewhere, and it uses the WordPress.org software. We can help with WordPress.com sites in this forum.

    There are some differences between WordPress.com and WordPress.org. If you aren’t sure about them, please check the following page that explains it well: WordPress.com vs WordPress.org.

    If you need further help with your WordPress.com site, you can contact your hosting service provider. If they direct you to WordPress support, please post on the WordPress.org support forum.

    Of course, you can also consider moving your site to WordPress.com, which will enable us to help you with your site. If you’d like to go in that direction, let us know, and we can help you with the next steps. :)

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