site down

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  jennifertf5155e0665 · Member · Oct 31, 2025 at 6:17 am

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  I installed a plug-in add-on. Gave critical error. I deleted the plug-in add-on in the admin panel. Now the site is down. How do I fix this?

  The blog I need help with is: (visible only to logged in users)

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  h8257510 · Member · Nov 2, 2025 at 3:26 pm

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  Hi there!

  It sounds like the plugin may not have been fully removed, or part of its code is still causing an error. You can try the following steps:

  1. Access your site via FTP or your hosting file manager.
  2. Go to /wp-content/plugins/ and make sure the folder of that plugin is completely deleted.
  3. If the site is still down, temporarily rename the /plugins/ folder to /plugins_old/ — this will disable all plugins and usually restores site access.
  4. Once the site loads again, rename the folder back to /plugins/ and activate plugins one by one to see which one caused the issue.
  5. Check your error log in your hosting panel for the specific error message — it often points to the exact file that failed.

  If you’re using a caching or security plugin, clear cache after each step.

  Hope this helps! Let us know what happens after you try these steps.

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  staartmees · Member · Nov 2, 2025 at 3:47 pm

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  We can’t help as that site isn’t running on the wordpress.com platform – https://wordpress.com/site-profiler/http://www.reconcilingworks.org

  That site looks fine to me, so clearing your browser cache en cookies usualmly solves the problem.

  if you need further help, you must head over to wordpress.org