Site down

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  patricia2184 · Member · Jan 21, 2016 at 10:37 pm

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  Hi,
  our site is down, when I try to go on it, it is just a blank page. Please help :)
  Thank you so much!

  The blog I need help with is http://www.happyhealthyhealers.com.

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  timethief · Member · Jan 21, 2016 at 10:40 pm

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  Contact your web host.

  happyhealthyhealers.com is hosted by Unified Layer
  WHOIS: Click Here
  IP Address: 69.195.124.58

  That site is not hosted by wordpress.com. Our support docs do not apply to it. We do not provide support for it. You are posting to the wrong support forum.

  WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

  As you are referring to a wordpress.ORG software install on paid hosting, if you don’t have a username account at WordPress.ORG account, then click http://wordpress.org/support/ and register one on the top right-hand corner of the page that opens, https://wordpress.org/support/register.php so you can post to the support forums there.
  Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
  WordPress.org support docs are at https://codex.wordpress.org/Main_Page
  See also https://apps.wordpress.org/support/

  Name Servers:
  ns2.bluehost.com
  ns1.bluehost.com

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  patricia2184 · Member · Jan 21, 2016 at 10:46 pm

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  Thank you so much for your help! :) Have a great day!

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  timethief · Member · Jan 21, 2016 at 10:47 pm

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  You too and best wishes with your site. :)