Site Down

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  mmwalimu · Member · Jan 22, 2016 at 6:15 pm

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  Hello,
  My site has been down for two days. How can I fix?

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  timethief · Member · Jan 22, 2016 at 6:19 pm

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  We cannot even begin to help you as you failed to provide the URL of the site starting with http://? Post it now, please.

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  mmwalimu · Member · Jan 22, 2016 at 6:20 pm

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  http://districthostess.com

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  timethief · Member · Jan 22, 2016 at 6:22 pm

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  We provide support only for sites hosted by wordpress.COM. We do not provide support for wordpress.ORG software installs. Your site is not hosted by wordpress.COM. Our support docs do not apply, and we do not provide support. You are posting to the wrong support forum.

  WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

  As you are referring to a wordpress.ORG software install on paid hosting, if you don’t have a username account at WordPress.ORG account, then click http://wordpress.org/support/ and register one on the top right-hand corner of the page that opens, https://wordpress.org/support/register.php so you can post to the support forums there.
  Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
  WordPress.org support docs are at https://codex.wordpress.org/Main_Page
  See also https://apps.wordpress.org/support/