Site down
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Hello. My website was due payment las December, but I missed it, I didn’t get any warnings and now is not online anymore. The webpage is http://www.laotraisla.com. It’s a personal blog and I really need my posts back. Where can I do the payment? I’m willing to pay extra to have it back, I’m very worried. Thanks.
The blog I need help with is: (visible only to logged in users)
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Hi there,
Your site is not gone. It still exists at the free address, https://laotraisla.wordpress.com/, and if you click on My Sites at the top of the forums you should be able to see all its posts and pages.
It is only your custom address that expired.
Your domain, laotraisla.com, is now in redemption with our domain provider. I should still be able to get that back for you as well, but our domain provider charges us a $80 fee to restore a domain from redemption. Please confirm if you’re willing to pay this fee and we can get the recovery process started.
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Hello, Kokkieh. Thank you very much. But what I’m worried about is that my posts are gone. All that I’ve written since 2012 is gone, and is not on My Sites. If I could recover my posts, I wouldn’t mind losing the domain. What can I do?
Thanks a lot,
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Did you perhaps have a self-hosted site at that domain? In other words, did you have that domain pointed to a different provider than WordPress.com? Are you paying a monthly or yearly hosting fee to anyone else?
If that’s the case, your posts should still be with that provider, as it’s only your domain with us that expired, but most likely your hosting account with that provider is still fine and your content is still on their servers.
https://laotraisla.wordpress.com/ has not been active at all since 2014, so I think that this might be the case.
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