• Plans & Pricing
  • Log in
  • Get started
  • WordPress Hosting
  • WordPress for Agencies
  • Become an Affiliate
  • Domain Names
  • AI Website Builder
  • Website Builder
  • Create a Blog
  • Newsletter
  • Professional Email
  • Website Design Services
  • Commerce
  • WordPress Studio
  • Enterprise WordPress 
  • Overview
  • WordPress Themes
  • WordPress Plugins
  • WordPress Patterns
  • Google Apps
  • Support Center
  • WordPress News
  • Business Name Generator
  • Logo Maker
  • Discover New Posts
  • Popular Tags
  • Blog Search
Get started
  • Sign up
  • Log in
About
  • Plans & Pricing
Products
  • WordPress Hosting
  • WordPress for Agencies
  • Become an Affiliate
  • Domain Names
  • AI Website Builder
  • Website Builder
  • Create a Blog
  • Newsletter
  • Professional Email
  • Website Design Services
  • Commerce
  • WordPress Studio
  • Enterprise WordPress  
Features
  • Overview
  • WordPress Themes
  • WordPress Plugins
  • WordPress Patterns
  • Google Apps
Resources
  • Support Center
  • WordPress News
  • Business Name Generator
  • Logo Maker
  • Discover New Posts
  • Popular Tags
  • Blog Search
Jetpack App
  • Learn more
  • Support Center
  • Guides
  • Courses
  • Forums
  • Contact
Search
  • Support Center
  • Guides
  • Courses
  • Forums
  • Contact
Forums / Site down after trying to change domain

Site down after trying to change domain

  • Unknown's avatar
    prd8e1979f0a3e0 · Member · Sep 28, 2024 at 11:29 am
    • Copy link Copy link
    • Add topic to favorites Add topic to favorites

    Hi there,

    I recently tried to change the domain of https://sportgivesback.trackacademy.co.uk to https://sportgivesback.com by changing the URL in settings as per a guide I found. Since then I’ve been locked out of the website with this message:

    This site can’t be reached

    sportgivesback.com refused to connect.

    Try:

    • Checking the connection
    • Checking the proxy and the firewall

    ERR_CONNECTION_REFUSED

    I cannot access the back end of the website to try and fix the problem. Can anyone help please?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    deancroyal · Staff · Sep 29, 2024 at 10:57 am
    • Copy link Copy link

    Hi there – The site you have there is a self-hosted site and not hosted here with us at WordPress.com, but I can offer a little guidance. What you’re experiencing does happen from time to time. There are many similar asks for help that you can find when searching. Like this one for example. Give that a look. If it doesn’t help you get this back on track, you’ll want to post for help in the WordPress.org community support forums (instead of here): https://wordpress.org/support/forum/how-to-and-troubleshooting/

    Once you get this back on track, if you are at all interested in hosting here with us at WordPress.com (differences), let us know so we can help with the migration process.

  • The topic ‘Site down after trying to change domain’ is closed to new replies.

Tags

  • .org
  • account
  • Domain

About this topic

  • In: Support
  • 2 participants
  • 1 reply
  • Last activity 1 year
  • Latest reply from prd8e1979f0a3e0

Couldn't find what you needed?

Contact us

Contact us

Get answers from our AI assistant, with access to 24/7 expert human support on paid plans.

Browse our guides

Browse our guides

Find step-by-step solutions to common questions in our comprehensive guides.

WordPress.com

Products
  • WordPress Hosting
  • WordPress for Agencies
  • Become an Affiliate
  • Domain Names
  • AI Website Builder
  • Website Builder
  • Create a Blog
  • Professional Email
  • Website Design Services
  • WordPress Studio
  • Enterprise WordPress
Features
  • Overview
  • WordPress Themes
  • WordPress Plugins
  • WordPress Patterns
  • Google Apps
Resources
  • WordPress.com Blog
  • Business Name Generator
  • Logo Maker
  • WordPress.com Reader
  • Accessibility
  • Remove Subscriptions
Help
  • Support Center
  • Guides
  • Courses
  • Forums
  • Contact
  • Developer Resources
Company
  • About
  • Press
  • Terms of Service
  • Privacy Policy
  • Do Not Sell or Share My Personal Information
  • Privacy Notice for California Users
DeutschEspañolFrançaisBahasa IndonesiaItalianoNederlandsPortuguês do BrasilSvenskaTürkçeРусскийالعربيةעִבְרִית日本語한국어简体中文繁體中文English

Mobile Apps

  • Download on the App Store
  • Get it on Google Play

Social Media

  • WordPress.com on Facebook
  • WordPress.com on X (Twitter)
  • WordPress.com on Instagram
  • WordPress.com on YouTube

Automattic

Automattic
Work With Us
    • WordPress.com Forums
    • Sign up
    • Log in
    • Copy shortlink
    • Report this content
    • Manage subscriptions