Site down after updating plugins

  • Unknown's avatar
    sefbirdane · Member ·

    Hello,
    My site is currently down (fortuna mobility.com) and these were the actions I took before this happened:

    1. Tried to update multiple plugins at once in the admin panel.
    2. I received a maintenance error.
    3. Site showed a blanc white page with a maintenance error.
    4. Tried to delete the .maintence file from the root directory to solve this issue, but could not find it.
    4. Now site is no longer showing a maintenance error and is instead showing a error 500.

    Anyone know how to get my site back up?

  • Unknown's avatar
    neelgajjar · Member ·

    Hi there,

    http://www.fortunamobility.com/ has following name servers

    ns2.phase8.net
    ns0.phase8.net
    ns1.phase8.net

    Which means it is not hosted on wordpress.com
    fortunamobility.com self-hosted installation of the WordPress.org software rather than a WordPress.com-hosted site.

    You need to contact your host who can help you out with restores.
    Alternatively

    You can watch the provided in the link below which shows on how to solve HTTP 500 error
    https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/

    PLEASE NOTE
    This support forum is designed to help sites hosted by WordPress.com. For more information, you can check out this link: https://en.support.wordpress.com/com-vs-org.

    If you are in need of support for your self-hosted website you may be able to find an support from the WordPress.org support page at the link provided: https://wordpress.org/support/ or as an alternative you may want to contact your hosting provider.

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