Site down and don’t know how to get it back online

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  missingrecordsglasgow · Member · Jun 9, 2021 at 10:46 am

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  Hi there,

  So my father’s business site went down the other month, my guess would be that the payments stopped as a result of an inactive debit card being on as the payment method.

  I am wondering how to get the website back up and running, as when I go to the domain its just a blank page that says buy this domain.

  Many thanks

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  helper-heroponriki · Member · Jun 9, 2021 at 2:16 pm

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  Hi there!

  Can you let us know what the URL is of the site where you’re having this problem? Once we have that information, we’ll be better able to advise.

  Thank you!

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  missingrecordsglasgow · Member · Jun 13, 2021 at 7:14 pm

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  Hi helper-heroponriki,

  Apologies for the late response, the URL is http://www.missingrecords.co.uk.

  Thanks!

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  kokkieh · Staff · Jun 14, 2021 at 6:00 am

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  The domain, missingrecords.co.uk, has never been registered or hosted with us, so I’m afraid we’re not able to help with this.

  Your domain is registered with http://www.alphadomains.com/, and currently it’s pointed at a landing page at https://www.bodis.com/. You’ll need to contact the people at Alpha Domains to find out if you still own this domain or how you can get it back.