Site down, need help renewing

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  mireillecitypeach · Member · Sep 2, 2020 at 12:38 am

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  I need to renew my domain. The link in the notification email is not working, and will not let me log in. Please help, I want to be able to renew during the grace period.

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  kokkieh · Staff · Sep 2, 2020 at 1:16 pm

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  Hi there,

  What is the domain you’re trying to renew? The account you’re using to post here is only four days old and doesn’t own any upgrades with us.

  If you don’t remember the login details for the account you used to buy the domain, please follow our account recovery process at https://en.support.wordpress.com/account-recovery/ so we can help you regain access.