Site down- response to previous post

• 

  suzannemackenzie · Member · Aug 9, 2014 at 2:48 pm

  • Copy link
  • Add topic to favorites

  Hello- sorry this is in response to my other question earlier today. I can’t get into your support forums to reply to your response!

  To recap- my problem is that my site won’t load. I have cleared the cache and the cookies. I can get in to the site on Chrome but not Firefox or Safari. In response to your questions:

  1. ISP : Sky
  2. IP: 94.4.85.176
  3. I cannot access
  http://dfw.wordpress.com/
  http://sat.wordpress.com/
  http://iad.wordpress.com/

  But I CAN access http://wordpress.com/

  Thanks.

  The blog I need help with is: (visible only to logged in users)

• 

  shawnajroberts · Member · Aug 9, 2014 at 3:00 pm

  • Copy link

  Thanks so much for checking those! We should have this fixed up now, if you could clear your cache and try those links again.

  Solve Common Browser Issues

  And if you can’t access that link, here’s the directions for Chrome:

  https://support.google.com/chrome/answer/95582?hl=en

  Let me know if you still can’t access those sites and I’ll have our team take another look.