Site down – stating Jetpack 3.3 Required?

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  shawnajroberts · Member · Apr 28, 2015 at 1:34 pm

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  You need to log into the admin side of your site and make sure that both WordPress and Jetpack are up to date.

  I can’t help with the fact that your blog is currently not accessible. I would suggest you post over in the WordPress.org forums:

  http://wordpress.org/support/

  http://codex.wordpress.org/

  Or contact the Jetpack team directly if you think this is all related to the Jetpack plugin:

  http://jetpack.me/contact-support/

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  craigholloway · Member · Apr 29, 2015 at 10:15 am

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  I really don’t understand any of this…!

  When I set up my WordPress site this is the message I received and I’ve used these details to login:

  Congratulations on the installation of your new WordPress site!

  This email contains information on accessing your new installation and support options.

  Access URL: http://www.artfocus.net.au/blog

  You can use the following information to administer your new site.

  Admin Panel: http://www.artfocus.net.au/blog/wp-admin
  [removed by staff]

  Please note that Powweb can only support the installation, upgrade, and removal processes of WordPress. Support options for WordPress can be found at http://www.simplescripts.com/script_details/script:Wordpress.

  ——————————————–

  Now when I go to http://www.artfocus.net.au/blog/ I get a ‘403 forbidden’ message and when I go to http://www.artfocus.net.au/blog/wp-admin it just goes to site with no option to login.

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  shawnajroberts · Member · Apr 29, 2015 at 4:01 pm

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  First, please do not post your log in details in any public spaces. This forum is completely public, meaning that anyone on the internet has access to view, and then use, the password you posted. I’ve removed it now, but please log into your admin account on your site and change your password immediately.

  Now, the 403 error you’re seeing is not related to your use of Jetpack and I can’t help you with it. You need to post over in the WordPress.org forums or contact your webhost for help:

  http://wordpress.org/support/

  http://codex.wordpress.org/

  If you’re still seeing the Jetpack error once your site is back up, let me know.

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  boxingletstalk · Member · May 2, 2015 at 4:09 am

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  Hello I am new to this and I am also having the same problem, I paid my domian and host site but I can access site.

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  boxingletstalk · Member · May 2, 2015 at 4:10 am

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  sorry site is http://www.boxingletstalk.com

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  jeremeylduvall · Member · May 2, 2015 at 8:26 pm

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  Hi @boxingletstalk,

  Can you let me know what plugins you’re running on your site alongside Jetpack? I’m looking at why this might be occurring. If you cannot access your site, you may need to login to your CPanel to find out what plugins were active (just in case you aren’t 100% sure). Your host should be able to help you do that.

  Also, did this just happen after an update to a plugin/theme/WordPress version?