Site Editor Keeps Crashing

• 

  ifhipposcoulddraw · Member · May 9, 2023 at 1:30 am

  • Copy link
  • Add topic to favorites

  Hi, I just started my first website with WordPress and anytime I try to scroll through the block options within seconds the website freezes and stays frozen until I close out. I’m pretty much stuck at the base template and can’t do anything with my site. I haven’t downloaded any plug-ins and I’ve restarted my browser and computer but it didn’t fix anything. I’m not having problems with any other websites so I’m pretty sure it’s not my internet and I’ve tried checking my firewall as well. Any ideas?

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

• 

  staff-doublebassd · Staff · May 10, 2023 at 2:57 pm

  • Copy link

  Hi there,
  
  I wanted to confirm that this is happening for the site ifhipposcoulddraw.wordpress.com?

  This may be a cache issue. Have you tried logging in using a different browser or clearing your current browser’s cache to see if the issue persists?
  
  Let me know – we’d be happy to investigate the issue further with you.
  
  Thanks!