Site Editor Not Functional

  • Unknown's avatar
    juliamachina · Member ·

    Hello,

    I noticed when attempting to edit my site using the site editor found in the appearance section of the dashboard, a tab opens where the editor screen flashes and then disappears, leaving a blank black screen. I’ve tried navigating to the editor through other pathways and in different browsers, clearing my cookies, clearing my cache, and disabling all browser extensions and continue to run into the issue. How can this be fixed?

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • Unknown's avatar
    helper-heroponriki · Member ·

    Hello!

    We’re sorry to hear that you’re facing difficulties. Could you please provide details about the operating system and browser you’re using, including their respective versions? Having this information will help us give you more accurate advice.

    Thank you!

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