Site error

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  exploringwithemily106 · Member · Aug 2, 2019 at 4:09 pm

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  How can I fix the error on my website

  The blog I need help with is: (visible only to logged in users)

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  staff-doublebassd · Staff · Aug 2, 2019 at 5:26 pm

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  Hi there,

  When I put exploringwithemily.com through debug, I receive quite a few failed tests.

  While your site is publicly accessible, we cannot access your site’s XML-RPC file. This file is used by Jetpack and other plugins and apps to connect to your site. It must return the following message:

  XML-RPC server accepts POST requests only.

  You can see a working example here:

  https://jetpack.com/xmlrpc.php

  Can you ask your hosting provider if they have a block in place to stop access to the XMLRPC file, or to API Calls and ask them to disable this security measure temporarily?

  These errors can also happen if there is a plugin/theme that conflicts with XML-RPC. Therefore, I would try deactivating all the plugins on your self-hosted site to see whether or not that fixes the issue.

  These are the WordPress.com hosted forums, so I cannot provide and direct assistance in this matter. However, the Jetpack team would be happy to assist you:

  Contact Support

  Thanks,