Site error

• 

  kflick27 · Member · Jun 2, 2022 at 9:23 pm

  • Copy link
  • Add topic to favorites

  I received an error on my website. It says I can not access my dashboard normally. Any help fixing this would be greatly appreciated

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

• 

  staff-ozmodiar · Staff · Jun 3, 2022 at 2:27 am

  • Copy link

  Hi,

  What happens when you go to http://kflick27.wordpress.com/wp-admin/ ?

  Do you still get an error?

  Can you share a screenshot of the error message you are seeing? Here are screenshot instructions if you are not familiar:

  https://wordpress.com/support/make-a-screenshot/

• 

  kflick27 · Member · Jun 3, 2022 at 2:48 am

  • Copy link

  Connection lost. Saving has been disable until you’re reconnected

• 

  kokkieh · Staff · Jun 3, 2022 at 5:11 am

  • Copy link

  Hi there,

  That points to a problem with your internet connection.

  On what type of device are you working, i.e. a laptop/desktop computer, a tablet, a phone? And what browser are you using?

  Please check if clearing your browser cache or using another browser makes any difference. If you’re on a mobile device, also try restarting the device.

  Lastly, unplug your modem/router for a few seconds before restarting it, or if you’re using a mobile connection, see if it makes any difference to, for example, connect to public wifi at a library/coffee shop.